FAQs

How do I stop using Mobiliti on my phone?

To stop using Mobiliti on your phone, go to Internet Banking at Healthcare Plus FCU and access the Mobiliti pages. On the My Phones page, find the phone number and select the option Stop using this phone for Mobiliti.

2018-06-16T20:14:38+00:00June 16th, 2018|

I have a prepaid plan. Can I use Mobiliti?

Mobiliti works with most prepaid plans, but we cannot guarantee that your carrier supports standard U.S. short codes. T-Mobile prepaid does not support short codes so you won't be able to use the SMS text message service of Mobiliti with [...]

2018-06-16T20:14:18+00:00June 16th, 2018|

Which mobile service carriers support Mobiliti?

Mobiliti works on all major mobile service carriers in the U.S.: AT&T, Sprint, T Mobile®, U.S. Cellular®, and Verizon Wireless. Mobiliti also works on a number of the smaller service carriers, including (but not limited to) Boost Mobile, Cricket Wireless, [...]

2018-06-16T20:14:01+00:00June 16th, 2018|

Which phones can I use for Mobiliti?

We support hundreds of models for these major brands: iPhone, BlackBerry, HTC, LG, Motorola, Nokia, Pantech, Samsung, Sanyo, and Sony Ericsson. We support phones on a number of different operating systems, including (but not limited to) Android, Blackberry, iOS, Symbian, [...]

2018-06-16T20:13:41+00:00June 16th, 2018|

What if my phone is lost or stolen?

If your mobile phone is lost or stolen, no one can access your account without knowing your security code, and, in some cases, your unique user name. To prevent unauthorized access to your account, you can deactivate your phone in [...]

2018-06-16T20:13:23+00:00June 16th, 2018|

What if my phone number changes?

If your mobile phone number changes, go to Internet Banking at Healthcare Plus FCU and access the Mobiliti pages. On the My Phones page, find the old phone number and select the option Change my phone number.

2018-06-16T20:12:51+00:00June 16th, 2018|

Can I add more than one mobile phone?

Yes. You can register several mobile phones for Mobiliti. To add a new phone, go to Internet Banking at Healthcare Plus FCU and access the Mobiliti pages. On the My Phones page, select Add New Phone.

2018-06-16T20:05:26+00:00June 16th, 2018|

Are there fees to use Mobiliti?

There are no fees charged by Healthcare Plus FCU for this service, you should contact your mobile service carrier for information about fees associated with sending or receiving text messages or accessing the Internet from your mobile phone.

2018-07-26T13:49:03+00:00June 16th, 2018|